Customer Success Manager (LONDON)

We’re looking for a bright Customer Success Manager to join our team in London. You’ll manage relationships with Adyen’s existing client base in the UK & Ireland. This will be done by regularly reaching out to these merchants to identify additional service opportunities, such as international payment methods, fraud management services, point-of-sale opportunities. With a strategic mindset and a hands-on approach, you’ll drive the growth of international small and medium-sized companies. What you’ll do: - Be the main point of contact for your merchants; - Power the growth of your merchants in multiple channels, through proactive advisory in Adyen’s products and services as well as the international payments landscape; - Work closely with the other teams to determine new features for merchants based on merchant needs and to help you build strong relationships with your merchants; - Manage time-sensitive, cross-functional initiatives and projects in a fast-paced, highly entrepreneurial environment with little supervision. Who you are: - You have 1-3 years’ relevant work experience preferably with enterprise software, technical infrastructure or financial services and are eager to start your career in payments - A natural-born networker with high energy, you are a self-starter with a commercial edge and an entrepreneurial mindset; - A strategic thinker with excellent people, project and time management skills; - A strong communicator and team player with technical affinity and understanding; - Fluent in English Ready to meet us? If this role looks like your next step, apply by clicking the link. We can’t wait to meet you!